Currently, the Community Development public counter is open to the public Monday-Thursday 7:00 AM to 6:00 PM. Masks and social distancing is required. The Building & Safety Division is currently accepting applications and plan submittals through any of the following methods:

  • Visiting our Public Counter
  • Utilizing ETrakit (Online Service)
  • Emailing Us


Every three years, the State of California Building Standards Commission ( adopts new building and fire codes as the governing standards to regulate construction projects. These triennial updates are done in order to implement any improved life-safety standards as new scientific and technical evidence is developed.

FAQ’s click here

Who Can Obtain a Building Permit?

Either a California Licensed Contractor with owner authorization or the Homeowner as an Owner-Builder can apply for a building permit. The Licensed Contractor must have a valid State of California Contractor’s License in good standing and a City of Rialto business license. Proof of Worker’s Compensation insurance must be provided. If the owner of the property chooses to obtain a building permit, the identity of the owner must be verified by providing a photograph identification and signature. All permits require a completed and signed Property Owner Authorization Form. 

Link: Contractor State License Board

Link: Property Owner Authorization Form

Permit Process

  • Application, Property Owner Authorization Form & Plan Submission
  • Review
  •  Fee’s Collected
  • Permit Issuance

Submission of Applications & Plans

  1. Visit Our Public Counter to submit the application and plans (digital).
  2. Email us your application at (Staff will then send you a DropBox link to submit plans) – Alternative Online Submittal Process
  3. Utilize our Online Services through ETrakit by following the steps below.
  4. A completed and signed Property Owner Authorization Form is required with the application. A copy of the property owners government issued photo ID is required to be presented for verification. (Per CBC 105.1) Property Owner Authorization Form

**ETRAKIT is temporarily offline. Should you need assistance, please feel free to email us at or call us at 909-820-2505.*    

Online Services:

Submit a building permit application
Schedule a building inspection

** After you create a user account and complete your application, a staff member will contact you within one to two business days (Mon-Thurs) with instructions on how to complete your payment and submit your plans.  Following your application submittal, staff will communicate with you via phone and e-mail about your project.

For step-by-step instructions on how to use ETrakit, please see a user guide below.

Questions?  Call (909) 820-2505

Review Process

Once the project is in Plan Review, the initial review and subsequent reviews can take up to 10-12 business days. The Building Division will notify the applicant once a review is complete and if corrections are needed. 

To check on the status of a project, please call us at (909) 820-2505 or email us at with your permit or project number. 

Over the counter review is typical with standard block walls and patio covers, water heaters, windows, and electrical panel upgrades. For expedited solar reviews, it will take 3-5 business days if the requirements are met. 

Permit & Project Expiration

Per the California Building Code, permits expire after 180 days of inactivity. To keep a permit from expiring, inspections need to be completed within the 180 days. There is a new code cycle every 3 years and if a project has been suspended or abandoned for more more than 180 days, it may need to be revised to meet the most current code cycle. 

If your project is close to 180 days of inactivity, please contact the Building Division to discuss the status and request an extension. 

Form: Request for Permit Cancellation/Extension/Refund 

Permit History Search

To check on the permit history of a property (not current permits) you can do so by searching the address at the link below:

Building Permit Search

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